The hotel features modern amenities, and the laminate flooring helps maintain cleanliness, though the bed frame creaked a bit during the night. The friendly staff was a highlight of our stay, despite some hiccups during check-in.

Front desk took time to resolve billing issues.

Positive, The Deluxe Queen Room with two queen beds was spacious for our family. Having a fridge made it easy to keep our drinks cold. The location was a huge plus, close to a variety of attractions and restaurants, which we loved! 😊

Great Location but Poor Customer Service

I really appreciated the location of the hotel, which was close to various dining and shopping options. Having a fridge in the room was a nice touch. it made keeping drinks and snacks handy very convenient. However, the overall customer service experience was lacking, especially with billing disputes that left a sour taste. My impression of the cleanliness also took a hit due to some unexpected issues I encountered during my stay.

The hotel features a convenient kitchenette for meal prep.

My stay was marred by noise disturbances from children running in the hallways. I had to complain multiple times about this issue, yet it continued to disrupt our nights. Additionally, I felt uncomfortable with the cleanliness of the common areas, which left a negative impression during my stay.

The room was spacious and comfortable, providing room to work during my business trip. The check-in process was efficient, and I appreciated that the hotel had easy access to nearby dining and shopping options. Having a kitchenette also made my stay more convenient, allowing for meal prep rather than eating out constantly.

First-day interaction with a staff member was uncomfortable.

The location offered easy access to various attractions and dining options, which we loved! The Deluxe Queen Room provided ample space for our family, ensuring comfort during our stay. Having a fridge in the room was a convenient touch for storing snacks and drinks.

We experienced a frustrating check-in process due to billing confusion, which took time to resolve.

The Deluxe Queen Room provided ample space for our family, and having a fridge was a convenient touch. The location offered easy access to the nearby attractions, making our outings enjoyable. However, the overall upkeep of the facility left much to be desired, as we encountered cleanliness issues. The noise from neighboring rooms disturbed our peace, making restful nights challenging. Additionally, the staff interactions felt distant and uninviting, which dampened our experience overall.

Great location near shops. Room was non-smoking, but laundry was lacking.

great location but needs more attention to cleanliness

The room had a spacious layout that worked well for our family, allowing everyone to move around comfortably. Having a fridge was very convenient for storing snacks and drinks. The location was a highlight, offering easy access to various attractions and dining options that we really appreciated.